Privacy Policy

Last Updated:

Introduction

Slaxphon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our smart garden lighting and irrigation services, or interact with us in any way, in accordance with UK data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

Information We Collect

We collect information that you voluntarily provide to us when you express interest in obtaining information about our products and services, when you participate in activities on our website, or otherwise when you contact us.

Personal Data

The personal information we may collect includes but is not limited to:

  • Name, email address, phone number, and postal address
  • Payment information (for product purchases and services)
  • Information about your property related to the installation of our smart garden systems
  • Technical data from your smart garden devices and systems
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our website
  • Referring websites or services
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain our services
  • Improve, personalise, and expand our services
  • Understand and analyse how you use our services
  • Develop new products, services, features, and functionality
  • Communicate with you about our products and services
  • Process transactions and send related information
  • Send administrative information, such as product updates or technical notices
  • Respond to customer service requests and support needs
  • Protect against fraudulent, unauthorised, or illegal activity

Sharing Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may disclose your information for any other purpose with your consent.

We do not sell or rent your personal information to third parties.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not complied with data protection law.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

Security

We use appropriate technical and organizational measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy, please contact us:

  • By email: info@slaxphon.world
  • By phone: +447941570665
  • By mail: Oldbury Ct Rd, Bristol BS16 2HH, United Kingdom
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